The Beauty Advisor's Responsibilities include creating memorable experiences following the Maison’s selling ceremony and guiding each client on a journey through Maison Francis Kurkdjian while conveying passion for the product. Additional responsibilities include being goal oriented and team driven to exceed the Company’s daily boutique sales and operational goals, while staying client centric and maintaining the merchandising codes and standards.PRINCIPAL DUTIES AND RESPONSIBILITIES
Drive and achieve individual/team objectives and be accountable for sales results to meet and exceed monthly, seasonal, and annual sales and IPT goals
Engage with clients to develop long-term relationships, using different clientele tools to cultivate brand loyalty
Maintaining excellent customer relations and delighting the customer by providing outstanding customer service. Ensuring every client is placed into CRM system and developing strong client relationships
Learn and master the Brand storytelling and product knowledge, engaging in trainings and the tools provided
Consistent utilization of MFK Backstage training app, ensuring courses are completed at 100%.
Maintaining impeccable and luxurious brand image by executing product merchandising, store presentation, counter cleanliness and organization
Follow the Maison’s selling ceremony standards to include smart sampling, wrapping ceremonies and the art of gifting
Execute successful events in partnership with the team, creating unique client experiences following the Maison’s expectations while achieving the booking and volume goals
